Monday, February 2, 2009

Ground Rules - Papa John's Unlimited Topping Pizza

Some of you in the tri-cities may have received this ad from Papa John's in the mail today (02.02.09).


I need to share with you, as an employee who will be taking your phone calls, some ground rules per se.

  • Please read the fine print. There is a limit on the number of topping you can put on any one pizza. Online - the limit is 7 items. The amount available on phone orders will vary by franchise. In our franchise, the limit is also 7 items. The reason for a limit is that a pizza will have a tough time cooking all the way through if there are too many items. If a pizza leaves the store not fully cooked, this is a violation of many states' health codes.
  • Please do not ask your order taker for more items than allowed - there is no way they can do this. With most stores' computer systems, the computers are programmed and locked at up to a certain number of items.
  • Please do not harass your phone operators and/or managers of said stores. We are the ones implementing this special based on criteria given us by the higher ups - in other words, corporate.

No matter the number of items allowed, this is a very good special. In our franchise the price of a large 7-item pizza (with 6% tax) is almost $27.00. It is (along with several other specials we have) something I think you should take advantage of.

1 comment:

Anonymous said...

Ah you can try to lay down the ground rules, and some will heed your warning, but I know there will be a few who won't. Unfortunately in the Wonderful World of Retail and Food Service there are always those who feel they are above the rules.

"Whadda mean I can't have 14 different toppings on my pizza? The customer is always right!!"

Funny how that excuse is always spouted off by people who I'm sure if you were to use that in their place of employment, would surely punch you in the face.
Hey props to you for trying